Customer Reviews

Our customers love the quality flooring and service they receive. Learn more about the fantastic experiences they've had.

60
0
0
0
0
5.0
60 REVIEWS

Our customers love the quality flooring and service they receive. Learn more about the fantastic experiences they have had.

WRITE A REVIEW

Tamara Williams

5 months ago

When it comes to installing new flooring, you should look no further than Contractor’s Carpet and Flooring! This local family run business has it all: great pricing, super customer service, and quality workmanship. From the estimate to the finished product, Kyle ensured our renovation wishes came true. We had Luxury Vinyl Planking put in our whole house including our stairs! The transformation was stunning! Throughout the project, Kyle was attentive and dedicated to our satisfaction. I highly recommend Contractor’s Carpet and Flooring!

Brent Skipper

5 months ago

The best decision my wife and I made in replacing our carpets was going with Contractor’s Carpet and Flooring!!! The product was top of the line, service was unmatched and the overall experience from start to finish made this project extremely easy and turnkey! Thank you for making this a seamless process!

Kelly Young

10 months ago

I am very pleased with the flooring and carpet that were installed in my home. Kyle introduced me to Valinge Flooring. It is more beautiful installed than I hoped for. The installation crew was professional and efficient.

Matt Brandon

11 months ago

Impeccable service. Huge variety of options. Quick and professional service times. And, the finish flooring looked better than we expected. Highly recommend.

Michael Fagan

one year ago

Kyle was easy to work with from Day One. He was interested in our selection, guiding us toward a carpet and LVP (luxury vinyl plank) product that met/exceeded our needs and expectations. He was never pushy, always courteous and friendly. I had shopped around extensively and found his pricing to be very competitive and fair. His team arrived as scheduled, completed the work as promised, and met our agreed-upon timeline. Their work was clean and efficient. My home has experienced a dramatic improvement thanks to Kyle and Contractor’s Carpet and Flooring! I don’t think I could be happier with the process or the results.

Shelby Wightman

one year ago

We had carpet and vinyl planking installed last week by Contractor’s Carpet and Flooring. Their representative, Kyle Sneed, was personable, prompt, and professional. Kyle brought us quality samples multiple times until we found something that fit our taste and budget. We will recommend Contractor’s Carpet and Flooring to our family and peers, as well as contact them for our future flooring needs.

Nan Piland, Realtor

one year ago

Great service in design and install. I recommend this company to my clients all the time.

Lisa Evans

2 years ago

Kyle and team were great. From working with us to find the right colors and floors to meet our needs and budget to the crew that installed the floors. All were top notch, hard working and detailed. The flooring team was impressive they put our rooms back together almost exactly as they were! Highly recommend!

lin p

2 years ago

Our experience was phenomenal. We met Kyle through our realtor. She knew how important it was to us to have new carpet before we moved into our new home. Kyle made multiple visits to the home before we closed and each time brought samples of carpet and tile. He was ready when the time came. We closed and in a matter of hours we had beautiful gray carpet and tile throughout our 3 story home. There was not a piece of debri left after the installation. The installers were professional and actually listened. I couldn't be any more pleased with this organization. Although I only have pics of the padding, the carpet and tile leave me speechless. If in the future you need fast quality carpet installation, call Kyle and crew

Marsha McAlister

2 years ago

Kyle helped me match original flooring for parts of the house with carpet. Removal & installation of hardwood quick and well done. We are very pleased and recommend the Snead family.

Jennifer

2 years ago

The crew did a fantastic job- very pleased and will use them again in the future !!

Jane Ferguson

2 years ago

I recently got estimates for replacing old flooring with engineered hardwood. Contractor’s Carpet and Flooring had a competitive bid, good reviews, and were local, so I went with them and it was a great choice. From beginning to end, service was exceptional with timely communication and response. The install team was courteous, skilled and hardworking, and my new floors are beautiful. If you want a company with knowledge, experience, and excellent customer service, call these folks!

David B.

2 years ago

Kyle and his guys were excellent from start to finish. He made sure to visit house multiple times throughout the process to make sure everything was handled properly. Scheduling for installation was very quick, and the installers were very efficient and did great work. We are extremely happy with the results and the entire process. We will be recommending to all of our family and friends who need flooring work done. Thank you!!

****

2 years ago

Kyle and his crew did a great job putting in flooring in our TV room. They made sure I was happy before they left, and everything was swept clean. I will definitely recommend them to all!!

Vicki Simons

2 years ago

We are over the moon with our BEAUTIFUL new floors at our newly purchased home in Governor’s Land. Kyle is a top not professional who walked us through every step of the process and delivered on time too. We were really impressed with his personalized care, flexibility, and recommendations. He even assisted us with getting rid of a wall unit from the previous owner. He’s a stand up guy who you can trust!! You want this company to do your flooring. You won’t regret it!

john wagner

2 years ago

Contractor’s Carpet and Flooring went above and beyond from start to finish with new carpet in my restaurant. Kyle is the trustworthy professional that will get the job done right. Highly recommend!

James Jolly

2 years ago

We recently had the floors redone in our in-law suite and Kyle and his crew did an excellent job. Communication was great, the crew timely, friendly, and efficient. They did quality work at a reasonable cost. Thank you CC&F for a great job!

Tyler Grassmeyer

2 years ago

Contractor's Carpet and Flooring was an absolute pleasure to work with. We are moving to the area and needed a project done well and done fast -- Kyle and his team delivered on both accounts. I will absolutely be using them again in the future.

S J

2 years ago

Kyle helped me find the perfect carpet at a fair price. Installation was done quickly but professionally by courteous and helpful workers. My new carpet looks and feels wonderful! I highly recommend Contractors Carpet for your next project!

Michael M

2 years ago

We had Contractor’s Carpet and Flooring replace ALL flooring in our house. This included engineered hardwood flooring throughout the 1st floor, and replacing all our old carpeting on the 2nd floor. Both turned out beautiful and we are very happy! Kyle was easy to work with, and he made a great suggestion for our bathrooms, which I wasn’t sure what to do with. His suggestion of putting LVF on top of the old tile saved money and most importantly looks great! The work crew did a very professional job and cleaned up after themselves. Overall we are more than happy with this company and would recommend them without hesitation!

M S

2 years ago

We had a good experience with Contractors Carpet. Kyle came out with samples, took measurements and got a quote to us quickly. Quality work and they helped us with moving some of the furniture. The work went quickly and they swept up all the “mess” when done. Will use again when we are ready for the next project.

Stephanie Crago

2 years ago

We are extremely pleased with our new luxury vinyl tile flooring in the extended kitchen area of our home. Mark, Kyle and team made our project easy and stress-free from start to finish. (which was only 11 days total!) If you’re looking for a turnkey luxury vinyl flooring solution, look no further! Kyle communicated with us promptly and came out to see our kitchen, understand what the project entailed, provide his expertise, and followed up with a fair and detailed estimate. He even brought us samples in our color palette. Since the flooring we chose was in stock, he scheduled installation for the very next week. Install day went seamlessly and we are thrilled with our new floors! The crew paid great attention to detail and was timely, considerate, and absolutely professional. We are impressed with the quality of the vinyl and the cost of the whole project was very reasonable. Definitely a 5 star experience! I trust them and will work with them again for future projects.

Kerri Greineder

2 years ago

Contractor's Carpet and Flooring did an incredible job carpeting our upstairs. Kyle came out to provide an estimate; and was professional and thorough. He even took additional time to give us advice on our hardwood flooring. Wonderful to work with! The team who came to replace the carpet were exceptional, as well. We love our new carpet and we are looking forward to working with Contractor's in the near future! Thank you, Kyle and team!

Bradford Hartley-Christian

2 years ago

Steve Tross

2 years ago

Love My New Floor!! Installed in just one day by Amazing Installers..

Response from business
Thanks for choosing us, Steve!

Steven Fletcher

2 years ago

Kyle was dedicated to getting a good job done for us in a timely manner (removing a house full of wall-to-wall carpeting and replacing it with Mannington laminate). All the workmanship is superb and we are very pleased with the results. There was a delay on some special materials that was no fault of Contractor’s Carpet and Flooring, and despite my saying there was no need, Kyle reduced our final payment by several hundred dollars for our inconvenience. We would use this company again, and highly recommend them without any reservations whatsoever.

Response from business
Thanks, Steve! Was a pleasure working with you.

Ernest Roberts

2 years ago

The time from when I first called and the end of the job was quick. The job was well done. Definitely recommended.

Response from business
Thanks, Ernest!

K Kerby

2 years ago

I have never had a more professional and efficient transaction. Kyle was totally on top of everything from the first site inspection to the finished project. His recommendations and product selections were perfect for our needs. His crew was efficient, neat and finished far quicker that expected. Totally recommend this company for top notch work! Will definitely use them again. Bravo Kyle and team!

Tim C.

2 years ago

Kyle and the team at Contractor’s Carpet and Flooring were amazing…timely, efficient and beyond detailed orientated. Will recommend to all my future clients!

Response from business
Thanks, Tim! Likewise..

Benjamin Canning

2 years ago

Kyle was extremely professional in my sales experience. I would highly recommend this company to family in friends who are taking on a home improvement project.

Lisa Polidori

2 years ago

Kyle and all the crew were just wonderful! Great people and great job, wish we had known about them sooner. Would definitely recommend!

Brittany Sneed

2 years ago

My husband and I were on the fence between Home Depot and CC&F to purchase and install new floors in our home. After talking with Barbara and Kyle we made the choice to go with CC&F and I’m so happy we did!! Barbara was extremely knowledgeable and polite over the phone and after sending Kyle ideas of what we were thinking he nailed a selection within an hour. Best part is he brought the samples to us. They added a personal touch we didn’t know we needed and the floors are absolutely gorgeous. Highly recommend!

Gary W Williams

2 years ago

Absolutely BEAUTIFUL floor and installer workmanship!!

Response from business
Thanks, Gary. We appreciate you.

Aaron Ledford

2 years ago

Contractors Carpet and Flooring is one of my favorite clients to work with. Barbara, Kyle, and Mark make you feel like your family soon as you walk in. They are knowledgable and very professional. If your in the Williamsburg area and looking to remodel a space or redo a floor I highly recommend them.

Response from business
Appreciate that, Aaron.

Sean Ray

2 years ago

Contractor’s Carpet and Flooring was phenomenal to work with. Provided a timely and competitive estimate very quickly. We’re able to schedule the install within 2 weeks of agreement on the estimate. The install was completed in one day! Efficient, quality, and affordable.

Anthony Adams

2 years ago

We had Contractors Carpet install the new flooring in the workout room at the Colonies at Williamsburg. They did an awesome job and in very timely manner. Definitely reccomend.

Response from business
Thanks for the feedback, Anthony. Take care.

Todd Johnson

2 years ago

Great work! Highly recommend!

Natalya Dennett

2 years ago

Great experience! Highly recommend and will use again in the future!

Sally Lineberger

2 years ago

Response from business
Thank you, Sally!

Clayton Hubert

2 years ago

Great pricing and customer service was very helpful. Highly recommend.

Liv L

2 years ago

We just purchased our home and we’re without flooring in our family room. After calling several carpet places, Kyle at Contractor’s Carpet was without a doubt the most helpful and knowledgeable. From finding the right carpet to installation being a breeze. We could not be happier with our comfy new carpet and top notch service from them!

Suzanne Douglas

2 years ago

Very very impressed with Contractor’s Carpet. They understood exactly what I needed, and the process was smooth and worry free from beginning to end. They also have a lot of design knowledge so they can help with any carpet or tile decision you need to make.

Brenda Schoenherr

2 years ago

Great selection of carpet, customer friendly, installers were very kind and respectful, highly recommend . We had a very tight timeline and Contractors delivered!

Response from business
Thanks, Brenda!

Fúlvio Del Carlo

3 years ago

Pricing, selection, and communication were all top notch. Kyle from start to finish was terrific to work with. Very satisfied.

Response from business
Thank you, sir. Look forward to working with you in the future.

R2

3 years ago

We had 2 site surveys from local businesses to determine the best, most cost effective, and best esthethic course of action to replace original 12 year old carpet. Unlike the 1st site survey, Kyle Sneed advised he could match our existing hardwood floors. After much discussion and 2 visits by Kyle (manager), we opted for a composite flooring throughout the entire first floor which closely matched the hardwood. Installation was successfully completed in 2 days by Fulvie and Louie; professional, personable, and hard working employees. As someone who has lived many places in the US and overseas, these employees are a credit to their manager and company. We were thoroughly impressed by the entire process w/Kyle and crew. We especially appreciated the military discount. We recommend w/out any hesitation Kyle Sneed and Contractor's Carpet and Cleaning in Williamsburg, Va.

Chad Bornstein

3 years ago

Barbara and Kyle provided excellent customer service and expert design advice. Wide selection of flooring. It was a good experience all around. I highly recommend Contractor’s Carpet and Flooring!

Janis Locke

3 years ago

We recently had our Master Bath completely renovated.Tub removed to make room for a walk in shower. Working with Kurt from Reico we selected beautiful cabinets and granite counter top, but had no clue how to design a bathroom with such limited space. We met with Mark talked about our vision, he drew up some beautiful plans, Barb in the office helped pull it all together with Tile for shower, flooring and shower floor. She also was extremely helpful in selecting the mirrors, fixtures and lighting. We worked closely with Mark during the process. If ever there was an unexpected "blip" in the plan, Mark always had solution and worked until everything was exactly the way we wanted it. We LOVE our new Spa!!!

Response from business
Thanks for the feedback, Janis. We’re pumped we could bring your spa to life!

Carson Allen

3 years ago

Great customer service and wide variety of flooring options to choose from. Never felt overwhelmed.

Response from business
Glad we could help, Carson.

Emma Walters

3 years ago

Contractors Carpet & Flooring was everything we wanted in our floor replacement experience. Easy to work with and didn’t break the bank. Highly recommend!

Maurice Hernandez

3 years ago

The entire team is great, we have had multiple projects done and all have been excellent. Tiles, Wood flooring, rubber gym tiles all have come out great. The install team is awesome they work fast and efficient and leave the areas clean when done. Would recommend to all.

Response from business
Thanks for the recommendation, Maurice! You’re team is and has always been equally great. We appreciate your business! 👊🏻

Brooke Matson

3 years ago

Glad we chose CC&F to replace the tile in our master bath. Kyle was extremely responsive over the phone and was great walking us through the options in their showroom. Already referred my neighbor. Awesome family to work with!

Response from business
Appreciate you, Brooke. Thanks again for choosing us for your project.

Cyndy Bullock

4 years ago

Very Impressed! We used them to put hard wood floors in our master bedroom and they found the original flooring that is used throughout the house so the new floors match the original floors beautifully! We loved their workmanship so much we contracted them again to redo our steps. Cyndy B

Peter Chin

4 years ago

Barbara and Mark are awesome and truly strive to give their customers the best value for the money. Their price/quality ratio far exceeds the competition. They offered a better product for a lower price and the workmanship of the installers was excellent. They are genuinely very nice people and an absolute pleasure to work with. They have my highest recommendation to take care of all your flooring needs.

Jerry Crofford

4 years ago

We recently did a complete remodel of our guest bathroom and a partial remodel of our master bathroom. Barbara Sneed was terrific to work with in selecting tile and grout. She was very patient as we took our time and changed our minds a few times during the selection process. The demo and installation crews were very professional and courteous as well. We would not hesitate to work with Contractor's Carpet and Flooring (and KBM Construction) again. We recommended them to a friend and they too selected Contractor's for their project.

Response from business
You’re the man, Jerry! Thank you both for the recommendation and choosing CC&F to upgrade your bathrooms.

Stan Cairns

4 years ago

I have been working with Contractor's Carpet for 30 years and they have always done an outstanding job. There products, service, quality and integrity have created a lasting relationship. Stan

Florence Tull

4 years ago

I've worked with Contractor's Carpet and Flooring for several jobs from installation of vintage, glass tile as a back slash, porcelain tile on flooring and cool accent tile over fireplace. In each case I found their work to be done with quality materials, by professionals and representing a good value. I recommend them to friends and family and wouldn't hesitate to use them again myself.

Rachel

4 years ago

Let me first start off by saying this is my first Google review I have ever posted. Barbara, the owner of Contractors Carpet and Flooring reached out to me in regards to her new website that she launched and had asked me to write a review of the services provided to my fiancée and I last winter. I honestly could not think of a better group of people to write my first review for. Barbara and Mark did a phenomenal job assisting us in picking our new floors and paint color for our new home. Being a first time home buyer, things were extremely stressful for us so we just assumed purchasing floors would be similar. So glad we were wrong! I was extremely pleased with the peace of mind that came with how Barbara, Mark, their son Kyle, and their crew operate. I would recommend them to anyone and we are already considering putting more hardwood in the upstairs of our home as well as a bathroom remodel. Can't thank them enough!

judith mcgraw

4 years ago

We recently had all of the carpeting replaced in our home and Contractor's Carpet and Flooring did a great job. The installers showed up on time and went to work tearing out the old carpeting. They cleaned up the old carpeting, installed the new and we were very happy with the results. We also had the old carpeting replaced with hardwood floors in our Living and Dining rooms and it looks great. Everything was moved back into place and the installers even placed felt tips on the legs of the furniture so the furniture wouldn't scratch the new floors. (We had purchased the felt tips intending to place them on our furniture ourselves so it was beyond what we would have expected). I felt their prices were very reasonable also. Several years ago we also had our Master bathroom remodeled which included enlarging the shower and having a seat built in and New Tiles around the tub and shower as well as a new Back Splash in the kitchen. We were very pleased with the results and would highly recommend them.

Jeffrey Rosen

4 years ago

Recently we remodeled our kitchen, master bathroom and guest bathroom - and we are so happy with the results. The quality of work far surpassed our expectations. The attention to the smallest detail, delivering work on time, and maintaining a good value for the cost was their standard. And their workers were true artisans. Their communication skills were also exceptional, as we were kept informed during every step of this process. The bottom line is that Contractor's Carpet and Flooring are not happy until you are happy - and they'll do everthing in their power to make sure you're satisified with their work. That is why we have recommended this company to everyone we know.

Brendan

4 years ago

Contractors Carpet and Flooring recently ripped out our old flooring and installed new pre-finished hardwood all throughout the downstairs area. I've got to give them credit - We had a tight budget and called around town to find the best price for the particular product we wanted installed. Mark, Barbara, and Kyle were all aware of this and not only did they understand but never once did we feel brushed aside like we did when we informed some of the other companies in the area of this. In fact it was the exact opposite. They consulted with us as a team and that's all it took for my wife and I to know they had our best interest. Super happy we pulled the trigger with CC&F. Definitely recommend!

Response from business
You can pull the trigger with us anytime, Brendan! Thank you for choosing CC&F.